UK e-mail system down
December 10, 2009
The UK Information Technology center has been experiencing technical problems with the UK e-mail system since Friday, said customer service representative David King.
King said a combination of increased SPAM and the failure of two out of the four e-mail gateways caused the problem.
King said parts to repair both gateways had been ordered but IT was still waiting on the parts for one as of Wednesday at 2 p.m.
King said half of his calls Wednesday were complaints about the problem and he had heard of delays ranging from one hour to a day.
IT is working around the clock to fix the problem and hopes to have it done soon, according to the center’s Web site.
For more information, visit the IT Web site, (http://www.uky.edu/UKIT/).